Illustrative scenario. Numbers and outcomes here reflect realistic patterns for this industry, not a specific customer engagement. We’ll publish named, attributed case studies once early customers have given us permission.

Trades & Construction · case study

Subbie recovers held-back retentions with SOP-Act timing intact

Mid-sized electrical contractor, NSW, sub-tier on multiple commercial fitouts under head contractors.

$134k of $185k
recovered within 75 days
100%
SOP Act timing preserved
Materially below 30%
previous agency rate

Challenge

The contractor was sitting on ~$185k of overdue progress claims and held-back retentions across 6 head contractors. Two head contractors had stopped responding entirely. The legacy commercial-collections agency took 30% and didn’t understand SOP Act timing —€” one matter had its statutory status compromised because of a missed notice window.

Approach

Adeva Pro took over with SOP Act-aware sequencing — initial recovery within statutory timing, formal demand prepared in the right format if needed, and disputed-variation routing that sent contested amounts back for review rather than chasing them. Recovery against responsive head contractors used standard B2B AP-cycle messaging.

Result

Within 75 days, $134k of the $185k was recovered (~72%). Two head contractors paid in full after formal demand; two settled on documented payment plans; one entered administration (proof-of-debt filed); one was disputed-variation-routed to internal review and partially settled outside collections. SOP Act statutory status preserved on every claim that needed it.

Key takeaways

  • SOP Act-aware sequencing protected statutory recovery rights.
  • Disputed-variation routing avoided adjudication losses.
  • Administration matter handled with proof-of-debt support.
  • Recovery cost a fraction of what 30% commission would have been on the recovered amount.

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